Latest posts1 Dec 2017: Software Update – What’s new in SpinOffice? 1 Sept 2017: Mulberry Garden has chosen to use Amazon Web Services 21 Aug 2017: Featured Integration: MailChimp 18 Apr 2017: New feature: Microsoft Office Templates with Bookmarks 2 Jan 2017: Introducing Mulberry Garden, our new company name 3 Oct 2016: SpinOffice is compatible for macOS Sierra 15 Sept 2016: Introducing Messagebird SMS integration 27 Apr 2016: SpinOffice update including OS X notifications 29 Mar 2016: Now available: SpinOffice agenda sync! 12 Jan 2016:CRM trends for 2016 16 Oct 2015:SpinOffice now also available in Danish language 8 Oct 2015:Announcement: New Italian Authorized SpinOffice Reseller! 3 Aug 2015:Now available in Mac App Store: The biggest update ever!! 24 Apr 2015:Here’s Your Brand New Dashboard! 16 Mar 2015:Payment via PayPal now possible for our Windows users 23 Jan 2015:Mac Address Book contacts import 15 Dec 2014:SpinOffice now also available in Russian language!! 17 Nov 2014:Italian language has been launched in SpinOffice CRM!! 10 Nov 2014:SpinOffice for iPad available in iPad App Store!! 24 Oct 2014:French language has been launched in SpinOffice!! 24 Oct 2014:SpinOffice is compatible for Mac OS X 10 Yosemite 22 Oct 2014:Help us make SpinOffice available in your own language! 19 Sept 2014:Coming soon: SpinOffice for iPad Aug-2014:9 Ways to Improve Your Company’s CRM System Jul-2014:Google To Comply with E.U.’s ‘Right To Be Forgotten’ Ruling Jun-2014:Report: CRM Is Going Strong
9 Ways to Improve Your Company’s CRM System
Aug 2014 – Organizations spend thousands of dollars on customer relationship management (CRM) software. Yet getting a positive return on that investment can take time, especially if your employees are loath to use the system — or are not updating customer-related data regularly.
So what can companies do to get the most out of their CRM system? Nine tips for how to improve CRM:
Make the CRM software easy to use for your internal customers, your employees.
Provide CRM training to all employees.
Track customer behavior throughout the sales cycle.
Don’t think of — or use — CRM as a standalone sales automation system.
Get in sync.
Keep data up to date.
Integrate your CRM with social media
Mobilize to keep track of customer interactions and manage leads, proposals, opportunities, projects and files from any device, at any time.
Remember, there is always room for improvement.
– Source: CIO.com, Jennifer Lonoff Schiff.← Go to previous article | Go to main Blog page | Go to next article →