Create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes in SpinOffice CRM. And best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business.
SpinOffice includes a powerful integration with WhatsApp Business. Using MessageBird’s WhatsApp API, you are able to start a WhatsApp conversation straight form your CRM. All customer replies end up directly in your inbox. Share files, automate canned replies and even create opening hours using WhatsApp templates. All conversations are archived as usual when using SpinOffice.
With SpinOffice CRM, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business.
SpinOffice CRM includes a powerful integration with WhatsApp Business. Using MessageBird’s WhatsApp API, you are able to start a WhatsApp conversation straight form your CRM. And your customers can send WhatsApp messages directly to your inbox. All conversations are archived as usual when using SpinOffice mail.
Features in SpinOffice to improve your customer contact
Manage all your business contacts
Consolidate all your contacts, leads, and customers into one central place. Organize notes, emails, files, and more by relationships’ personal archive to keep information at your fingertips and track customer interactions.
Full integration of your email
Your mail is fully integrated in our CRM solution, all sent and received items are automatically linked to contacts. Use templates to work even more efficiently. The inbox will really help you with working more efficiently!
Communicate directly with your customers via WhatsApp
Incoming WhatsApp messages appear straight in your inbox, and they are automatically automatically linked to your contacts. Now you can communicate even more directly with your customers, share files, automate canned replies and even create opening hours using WhatsApp templates.
Gather all appointments and tasks in one place
Share your agenda in SpinOffice with any desired colleague. Appointments can be linked to relationships, colleagues, activities, projects or files. Mark appointments as private for others, synchronize your calendar with your mobile devices.
The perfect WhatsApp CRM
The integration with WhatsApp Business into your SpinOffice CRM allows you to improve productivity by managing all your communication channels in one place in your Inbox.
More than 3,500 business professionals see the benefits of our CRM solution. Discover how your business can grow with SpinOffice.
Additional important features
Document & File Management
Create document templates, import files and documents an link them to any contact. Use folders to store your data and to manage your projects shared with your teams and contacts.
Collaborate with your team
All data created or updated by one user is visible for all others within the same shared database with the proper user rights. Your team will really reap the benefits.
Sync across your devices
Run your business on the go as you and your team can access and manage your CRM data anytime from your laptop, tablet and mobile device whenever you are connected to the Internet.
Highly secure data storage
All data stored in SpinOffice CRM is saved encrypted on highly secure servers in Europe and only you will get the key. We do not share any information with third parties.
Benefits of using the WhatsApp Business API in SpinOffice
- Use your CRM to communicate directly to your customers on WhatsApp for Business.
- Send and receive WhatsApp messages. Start any conversation.
- Share files, automate canned replies or create opening hours.
- Use customizable, pre-approved WhatsApp message templates.
- Handle common questions automatically so agents can focus.
- Conversations are automatically linked to your business contacts.
- Connect your WhatsApp-channel in SpinOffice to any colleague for multi-user usage.
Happy users around the world
Our company was eagerly searching for a CRM solution that would help us quickly locate a history of all correspondence with customers, suppliers and prospects and SpinOffice is perfect. After 2 years we are still finding new ways to make our processes more efficient using the capabilities of the CRM. It has become a very valuable asset and tool in our relationship management.
SpinOffice CRM is a robust but easy to use tool and has resulted in improvements to customer service, streamlining of admin functions resulting in improved efficiency and ultimately a higher referral to completion rate.
Five years ago, it was a challenge to find a suitable cloud-based CRM system that was flexible enough to meet my call management needs, since I am pitching stories and not selling product. SpinOffice was clearly the best solution. It is versatile so it could adapt to my needs, and it allows me to manage call lists and email lists with ease. I can even import and export press lists. SpinOffice has become a great asset for my business!
Try SpinOffice for free with your team, including all the basic features you expect from a CRM. You can get started right away. No obligation, no payment in advance, and no credit card required.
- Register for free and log in from web, mobile or desktop application.
- Import existing contacts from Excel, Apple Address Book, Office 365 or Mailchimp.
- Connect your email account(s) in order to bring in all your communication with your business contacts.
- Invite your colleagues to share all information and to collaborate as a team.
- Import documents & files and store them in a contact’s archive or folder.
- Customize your database to get the most out of your SpinOffice experience.
The WhatsApp Business integration is included in Pro. In addition to the API integration, Pro (€ 27,50 / user / month) offers more storage space and access to Pro features.