Developing and implementing an effective CRM (Customer Relationship Management) strategy is critical to building and maintaining strong customer relationships, driving growth and increasing customer satisfaction. In this comprehensive article, we will discuss the steps and considerations involved in creating and implementing a CRM strategy. Introduction to CRM Customer Relationship Management (CRM) refers to the strategic…
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What could a possible ChatGPT integration in SpinOffice CRM mean for you in the future?
In recent weeks we have done preliminary research into the possibilities that ChatGPT could offer for SpinOffice CRM. Both for you as the end user of our CRM software and internally for the benefit of our marketing, sales and developers. We are happy to share our initial findings. Because ChatGPT is the future but also…
Now available in SpinOffice: Calendar Sync with Microsoft Office 365
We are excited to announce that you can now sync your Microsoft Office 365 Calendar with SpinOffice CRM. The beta release of this new syncing feature works seamlessly with Office 365 Calendar (via the Outlook Web App) so we decided to make it available to all our users. It is now even easier to use…
How do you choose the right CRM solution?
To help you choose the most suitable CRM supplier for your organization, we have listed a few steps for you. Follow these six essential steps, which will help you stay organized as you choose the most appropriate CRM for your business needs: Determine your business goals and requirements. What do you want to achieve and…
Christmas Deal: Get 1 hour of free support when you upgrade to Pro
This year, we give you a little extra to close the year off well. Everyone can use some help during the holidays. We understand that it can be challenging to switch to a new platform for your customer, calendar or email management. Setting up and organizing your database takes time, patience and money. As you…
New in SpinOffice: Live chat for direct support
Important note: In order to service our prospects the best in discovering the possibilities of SpinOffice, this feature is currently only activated for demo users. Soon the Live chat will also be activated for paid customers. Are you logged in to SpinOffice and do you have a specific question about one of the features of…
Use tags in SpinOffice for optimal segmentation of your business contacts
Are you already using tags in SpinOffice CRM? Increase the quality of your customer base better than ever before by segmenting contacts with common characteristics. Determine which tags you and your team want to use and for whom. For example, make a distinction between certain products or services, categories, a specific status or customer characteristic.…
Follow these steps to get started with SpinOffice
Customer Relationship Management (CRM) helps you build sustainable connections with your customers. Below, you can find the most important resources to get started with SpinOffice CRM, a small but intelligent CRM platform. 1. Go through Your Four-Step Checklist Our “Four-Step Checklist” will help you get your free SpinOffice CRM account set up and introduce you…
New in SpinOffice: using tags
It is now possible to work with tags in your CRM. Tags are the successor to the current keyword functions. Using tags is simple, fast and very intuitive in the new version of SpinOffice. What can you do with tags? Decide in advance which tags you want to use for your contacts. For example, make…
SpinOffice Update: a look back at 2021
December is traditionally the time to briefly look back on the past year. Both privately and professionally. This year was also largely dominated by Corona, where working from home and periods in which many facilities are (or have been) closed have become normal. This has undoubtedly been a major challenge for everyone. Despite all this,…