For many years, I was searching for a suitable CRM system for our training agency. Main requirements for us were archiving communication with our coaches, participants, new signups, etc. Since we started using SpinOffice we never want anything else. The support I was given and still receive from the SpinOffice support team is truly exquisite. For instance, with their assistance my mail template looks very professional. I would, without hesitation, recommend this software application to anyone with a decent customer base. Also on a Mac, the system works very well.
We are a government funded training provider and needed a CRM that was customisable and could effectively manage customer and supplier relationships. SpinOffice gives us a platform to do that, including taking referrals quickly, sending reminders to delegates by text and email as well as by post using the letter template function, marketing emails and bookings of courses and venues through the calendar function. It is a robust but easy to use tool and has resulted in improvements to customer service, streamlining of admin functions resulting in improved efficiency and ultimately a higher referral to completion rate.
SpinOffice is a clear, easy to understand CRM system that contains many user options. By using SpinOffice we have a much better overview of our customers, suppliers and other stakeholders. In addition, it keeps track of our internal and external communication in a way we appreciate it. Accessibility to multiple mailboxes, adding documents to customers / prospects is also an absolute added value. This way, everything can be seen at a glance at the touch of a button. After many years of use, we are still discovering that there are functionalities that we do not use. It’s so versatile! In short, it is easy to handle for the small self-employed person, an SME and even for a large company. And by expanding the many options and using them according to your own wishes and needs.