Many organizations around the world depend on SpinOffice CRM, and we take this responsibility seriously. As we have to deal with the worldwide impact of COVID-19, we want to share how SpinOffice is addressing the current situation. The health and safety of our employees, customers, and communities are our primary concern. There are a number of measures we are taking to ensure we manage to safely get through this fluid situation while continuing to serve our customers, partners, and employees effectively.

For our customers, SpinOffice CRM is maintaining our services and our products are fully operational – it’s business as usual (albeit far from usual circumstances). Our technical environments and processes are monitored 24 hours a day, under the supervision of our highly qualified teams.

As many of you shift to more remote work, our SaaS product can play an integral role in maintaining in touch with your employees, customers, partners, students, patients, and communities. SpinOffice CRM is as accessible and powerful from home as they are from the office. More broadly, in this fast-moving public health crisis impacting individuals in well over 100 countries, it’s critical to act on interactions from individuals who drive your business.

With our systems operating as expected, we have taken the following steps to protect the health and wellbeing of our employees and local communities:

  • All employees have been strongly encouraged to work remotely. Work-related travel and event attendance has been suspended or postponed.
  • In addition to using our normal collaboration and communication tools, we are providing employees all additional equipment to ensure a comfortable and effective remote workspace.
  • For our staff whose work involves maintaining our office, we will continue to pay and support them.
  • We continue to monitor recommendations from the WHO, CDC, and elected officials so we remain up-to-date on the latest information and safety protocols.

During this time of uncertainty, we will do everything we can to support our customers, and the community around the world. Should global conditions shift, we are confident we can quickly respond to changing market dynamics, minimizing impacts to our business and disruptions to our customers and partners.