It’s a must for any business! One of our Office Managers was familiar with CRM from her previous job. She convinced the management team to work with a solid hosted CRM application, so we started with SpinOffice in 2003. We were able to connect the CRM application, with MS Office included, to our order system EuroBASE. This was decisive. Now that these systems are paired, all our customer data is managed and mutated. SpinOffice saves us a lot of time and frustration. A must for any business, we would say!